Best Practice

What is a best convention? 1. It is the most efficient total and quality 2. A previously successful method 3. labor/ stamp down use of materials 4. Money goes up (owner) 5. Replicable (everyone) 6. Defines goal (making money while maintaining leaf node satisfaction) 7. High guest satisfaction 8. Efficient 9. Ethical Stake Holders Employer/ possessor Employee Guest Environment BONUS QUESTION Jay Westerweld in 1987, invented Green swear out which is a deceptively used method to appear eco-friendly to increase net or gain political support STOP Standard run Procedure (Used by corporations)QPI Quality Performance Indicators ROI Return of Investment Q What is the deflexion between an independent and corporate chain? (INDEPENDENT HOTELIERS SH ar BEST PRACTICES by ERIC STOESSEL) Independent * They are not branded and as well cognise * Customers tell the Independent hotels if some social occasion is wrong, not the brand * Can do what they extremity when they want * Biggest Challenge Online Travel Agencies reduced rates and high bang = losing money but you get exposure * 25% rate for crossroad purchasing while corporate pay less than 17% * BP conquer and Keep customers from OTA BP Using online websites for bulk products such as Alibaba. com or Amazon. com * BP subjection Program * BP Call other property owners for advice * BP Incentives for front desk staff of 20% 50% commission for every room upgrade, early check in or pool pass sold instead of hiring a theatre director of sales * BP ? Charge guests property tax in times of trouble INDEPENDENT HOTELS The drake hotels, Windsor Arms Hotel, Hotel Victoria What are best management practices for indispensable resource conservation? (29 BEST MANAGEMENT PRACTICES AND CASE STUDIES AT NRPA.ORG/CONSERVATION) * come down Barrels Conservation education and fun with a 1,000 gallon rainfall barrel * Rain Gardens Can slow stormwater, conserve water, and create a wild life habitat and landscape beauty * Wind and so lar Energy (WESTIN HOTEL IN TORONTO GREEN ENERGY, ONLY HOTEL WHOS LOBBY RESTAURANTS ARE POWERED 100% GREEN ELECTRICITY, FOR RECYCLING in all ORANIC WASTE field IS SENT TO A COMPOST OF SITE. HOTEL IS EQUIPPED WITH RECYCLING BINS IN ALL AREAS & FOUR SEASONS INTERNATIONAL PARTICIPATES IN TREE PLANTING DAY) Best practice in Hospitality Maintenance BP Management can remind housekeep staff of the three basic rules Clean, Disinfect, and Deodorize * Cleaning Wipe fold up from one side to another, and dirt removed first before disinfection. * bucketful of solution should be changed frequently eg. Every 3 rooms. * When Cleaning punishing floors, use two bucket moping techniques * Use a cleanser remove for multiple surfaces * Dilution Control saves time and money- bulk * Shiny floors and vases use coat polish daily * Provide incentives to staff who pick up trash, knot corridors, wipe counters and tables (BEST PRACTICES IN HOSPITALITY MAINTENANCE H2E CORNER) ARUBA MARRIOT CARRIBIAN RE SORT PROVIDES HOUSEKEEPING staff A FULL WEEK OF FUN WITH BREAKFASTS, DINNERS, GAMES AND PARTIES ON AND OFF piazza TO SHOW APPRECIATION AS AN INCENTIVE) Q Name five different ways of being able to tell whether you have pests 1. Gnaw Marks 2. muck 3. Wall Marks 4. Smell 5. See the Animal 6. Skin Q What do you do to eliminate them? 1. More strip flow where there the air makes the flies go out 2. Fly Lights sodium lights which keep them cancelled instead of killing them 3. Automatic or spinning doors 4.Weather stripping (the thing at the bottom of the door) 5. Gravel barrier or a grate because pests dont like uneven surfaces 6. Training staff to fancy the importance of closing the door behind them such and pest secure Best practice of water management * EPA began a label called body of water Sense that helps the end user identify water-saving products. * Managers being trained and sensible of making sure only the best when buying the products * Utilize the swear out of per formance contractors * Minimize water waste and expense has started to become on the best practices.